Privacy Policy — jl988 Casino

jl988 ("jl988," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the jl988 online casino platform at jl988.net (the "Platform"). This Privacy Policy ("Policy") describes how jl988 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy applies to all users of the jl988 Platform, including registered players, visitors who browse without registering, and any individual who contacts jl988 support. By accessing the Platform or creating a jl988 account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with the jl988 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

For the purposes of applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jl988 acts as the data controller in respect of the personal data it collects from players and users of the Platform.

As data controller, jl988 determines the purposes and means of processing your personal data. If you have any questions about how jl988 processes your personal data, or if you wish to exercise any of your data subject rights, please contact us using the details provided in Section 16 of this Policy.

jl988 collects the following categories of personal data from players and users of the Platform:

jl988 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected, it is handled with additional safeguards consistent with the requirements of the Data Privacy Act of 2012.

jl988 collects personal data through the following means:

• Direct interactions: Data you provide when registering a jl988 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device, browser, and usage behaviour.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification providers, fraud prevention services, and analytics partners, to the extent permitted by applicable law.

jl988 uses your personal data for the following purposes:

• To create and manage your jl988 player account and verify your identity and age (21+ requirement).
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide, maintain, and improve the jl988 Platform, including games, promotions, and customer support.
• To comply with applicable laws and regulations, including anti-money laundering (AML) obligations and PAGCOR-related regulatory requirements.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct.
• To send you transactional communications, account notifications, and — where you have opted in — promotional messages about jl988 offers.
• To conduct internal analytics and improve the overall jl988 player experience.
• To enforce the jl988 Terms & Conditions and resolve disputes.

jl988 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing necessary for jl988's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time.

jl988 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary and in accordance with this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist jl988 in verifying player identities and complying with regulatory requirements.
• Technology and hosting providers: Cloud infrastructure and software service providers who host and operate the jl988 Platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, or regulatory directive, including PAGCOR and the Anti-Money Laundering Council (AMLC).
• Professional advisers: Lawyers, auditors, and other professional advisers bound by confidentiality obligations.

jl988 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the jl988 Platform.

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Help jl988 understand how players navigate the Platform so we can improve the user experience.
• Preference cookies: Remember your settings and preferences, such as language and display options.
• Marketing cookies: Used only where you have consented, to deliver relevant jl988 promotions and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jl988 Platform.

jl988 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. In general:

• Account and identity data is retained for a minimum of five (5) years following account closure, consistent with AML and regulatory record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for up to three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

When personal data is no longer required, jl988 will securely delete or anonymise it in accordance with our internal data retention procedures.

jl988 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, and regular security assessments.

While jl988 takes data security seriously, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl988 will notify you and the National Privacy Commission (NPC) as required by the Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl988:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data jl988 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data on grounds relating to your particular situation, including processing for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the jl988 Data Protection Officer using the details in Section 16. jl988 will respond to your request within the timeframes required by applicable law.

The jl988 Platform is strictly intended for adults aged 21 years and above, consistent with the minimum age requirement for casino-style gambling under Philippine law. jl988 does not knowingly collect personal data from individuals under the age of 21.

If jl988 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl988 Platform, please contact us immediately.

jl988 primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, jl988 will ensure that appropriate safeguards are in place to protect your data, consistent with the requirements of the Data Privacy Act of 2012 and the rules of the National Privacy Commission.

Such safeguards may include data processing agreements incorporating standard contractual clauses, or transfers to countries that have been assessed as providing an adequate level of data protection.

The jl988 Platform may contain references to third-party services such as payment providers. jl988 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your jl988 account.

jl988 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The updated Policy will be posted on this page with a revised effective date.

Your continued use of the jl988 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jl988 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl988 handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have not been respected. For more information about your rights and responsible gaming tools, please visit our Responsible Gaming page or review our Terms & Conditions.